Today consumers are fully connected and expect increasingly simplified digital shopping experiences. Therefore, Services companies need to take a journey towards digital transformation, taking advantage of and adhering to the most appropriate technologies for their situation and market, in a roadmap that keeps companies running during this transformation.
It can be done beginning with digital marketing or implementing an automation solution for support processes.
We support Services companies in this journey since the early planning phase:
- Roadmap for the digital journey: broadening digital presence and mobility solutions and simplifying processes and services (service design);
- Management of the innovation pipeline: business modeling, evaluation and prioritization of initiatives and definition of MVP for priority initiatives;
- Implementation of a digital business incubator/innovation office;
- Leveraging sales through operation and marketing in digital media.