Cosin Consulting - Financial Services

Applying Design Thinking in organizations

"When a product or service is innovative, it impacts people's lives and transforms forever the way these people live and work.” – Tennyson Pinheiro

Financial Services

We have been working in Financial Institutions since the beginning of our history, and we have followed the evolution of financial business and the urgent need that the digital era demands over this transformation process in which the institutions are focusing their energy and investments.

Within this new scenario, there is a great challenge of how to reinvent the relational structure with the customer, how to make innovation a definitive ally to improve the link of information with customers, to bring greater quality in reciprocity and to deliver, in fact, what different customer profiles expect.

Throughout our history, we have built up the knowledge of banking models, payment methods chain and also in the insurance providers world. That is why we offer a full package of solutions that support the companies needs in the financial market.

Our consulting services, which go from traditional back office and call center operations, reach the necessary


Process Book

Process mapping is an important tool to manage Corporate operations, providing a full view of the company's operating model (processes, people and systems). By mapping and documenting processes, a company can define employee/area responsibilities and ensure that processes are not personified.

Why my company needs a PMO

Currently, the corporate world is increasingly competitive and dynamic, and there is a constant need for companies to remain increasingly agile and organized. Different business segments seek to increase their maturity level in the management of their projects, through planning, control and intense monitoring.

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